Help πŸ“š

What is Subs Market?

Subs Market lets subscription managers offer unused seats and lets other users buy access at a discounted price.

How do listings work?

For sellers:

  • Enter the number of available seats (1-5)
  • Enter the total amount you want to earn for the remaining period
  • The system will automatically calculate monthly price per seat
  • After publishing you cannot change seat count or price
  • You can only pause or deactivate a listing

For buyers:

  • You see a 30-day equivalent price per seat (for listing comparison)
  • You pay upfront for the whole remaining period
  • Price does not change during subscription
  • We automatically verify your access to the service

How is price calculated?

30-day equivalent = ((Total amount + Service fee) / Remaining days / Seats) Γ— 30

Example:

  • Total amount: €20
  • Service fee (10%): €2
  • Days remaining: 330
  • Seat count: 5
  • 30-day equivalent: €0.40/seat/month = ((20+2) / 330 / 5) Γ— 30

Pricing modes for buyers

The 30-day equivalent is only used to compare listings on the marketplace. The actual price a buyer pays at checkout is recalculated from the current number of remaining days and depends on the chosen mode:

πŸ”’ Fixed price (default)

The buyer always pays the same fixed amount per seat β€” regardless of how many days are left until expiration.

Example: 30-day equivalent €0.40/month, 330 days β†’ buyer always pays €4.40 (= (20+2) / 5 seats)

πŸ“‰ Fair decreasing price

The buyer's price decreases linearly with the number of remaining days. The closer to the expiration date, the less the buyer pays.

Example: same listing, 30 days later (300 days left) β†’ buyer pays only €4 (= €0.40 Γ— 300 / 30)

How does Escrow work?

All payments go through a secure escrow system:

  1. Buyer pays the whole amount upfront
  2. Money is held in escrow
  3. A scraper verifies that you have active access
  4. After 30 days + successful check, part of the money is released to the seller
  5. If there is an issue, money is returned to the buyer

How is access verified?

Automatic verification checks service availability for the submitted identifier:

  • After payment: every 2 hours until access is granted
  • During an active month: 2Γ— weekly
  • Before payout: 24 hours before cycle end
  • On demand: You can trigger a manual check

⚠️ Important:

Verification may require a public profile or explicit account connection depending on the service.

What is Trust Score?

Trust Score is a user trust rating:

  • Starting score: 100 points
  • +10 points for each completed monthly cycle
  • +50 points for completing the whole period
  • -200 points for a lost dispute

Higher Trust Score = more trustworthy seller. You can sort listings by this score.

How do payouts work?

For sellers:

  1. After each 30-day cycle money is released from escrow to your wallet
  2. When you have at least €8 in your wallet you can request a payout
  3. Before first payout you must pass Stripe onboarding (provide bank account)
  4. Payout is processed via Stripe (secure, we don't store your bank details)
  5. Payout fee: €1.20

What to do in case of a problem?

If you have an issue with your order:

  • Click 'Report issue' on the order
  • You can trigger a manual status verification
  • If the scraper confirms the service is unavailable, the dispute is automatically validated
  • Admin will review the case and decide on a refund
  • Money is returned to your wallet as credit

FAQ

Can I change price after publishing?

No. Seat count, total amount and derived monthly price are fixed after publishing.

What if the seller does not grant access to the subscription?

The order is marked as problematic and you can report a dispute. After verification, funds are returned to your wallet as credit.

Are my bank details safe?

Yes. We never store your bank details. Everything is processed via Stripe, which is PCI DSS Level 1 certified.